Customer Sign In

IKE Updates

IKE Update - 2020-03-17

Our COVID-19 Response

To our IKE Customers and Community, Like all businesses, we are continuing to monitor and respond to COVID-19. Our focus at IKE is on the health and well-being of our people, their families, andRead More

IKE Update - 2020-02-11

Achieving Field Enlightenment (in 5 easy steps)

If you have ever had a great day fielding poles you have experienced the mental bliss that comes from a successful day in the field. This joy, while not often acknowledged, is what truly drivesRead More

Get Support

“ Tapping into our army of engineers”

Glenn & Mike

for connecting with IKE.

Your time is important to us. We will be following up with you soon.

Until then, here are some resources you might find useful:

Sincerely,
Team IKE

Or, Connect with us more traditionally…

Telephone, Email, Morse Code, or Smoke Signal

IKE Solutions Center

303-222-3218 [email protected]

IKE Customer Care Team

1-720-381-1634 [email protected]

Exporting and Sharing Spike Files from the Spike App

20 July 2020

What is a Spike file?

Spike files are the native file type for the Spike application. It can be used to view a capture’s metadata and as well as used to share data collected with the Spike app between multiple users.

What information is contained in a Spike file?

The Spike file is a compressed ZIP file, which contains three Spike photos (JPG without measurement, JPG with measurements and a thumbnail JPG), and an XML file with measurement and location data.

Here is an example Spike file: DOWNLOAD

How do you share a Spike file with another Spike User?

The Spike file can easily be shared between multiple devices or Spike users.
Please read full instructions for sharing Spike files on iOS and Android devices:
Using the Spike File for Sharing

How do you use a Spike file?

Once you’ve exported the Spike file from your Spike app, you can also open the Spike file on your desktop computer to utilize the data in the xml file and photos.

The below instructions will show you how to change the file extension from .spike to a .zip file and utilize the contents.
How to extract and view Spike photos and measurements for a Spike (xml) File

Here is more information about how to read the Spike file xml data:
Spike File and XML Specifications

Welcome to Spike

Your Spike Team

James Pardue SVP Sales
Spike Support
+1 (720) 381-1634 Email Spike Support